FAQ

Where are your products produced?

All of our tactical products are produced in the United States of America with domestic or waiver-approved materials. We go to great lengths to ensure that our products are Berry Amendment compliant but if there is an exception it will be noted.

If imported, we make note of this on our product pages.

If I can add a product to my cart, is it ready to ship? 

We utilize a live inventory but certain specialty products have an associated lead-time. Please read the description to see if this is the case.

Something is out of stock and I need a unit purchase for MIL or LE - how do I go about doing this?

Please use the contact us form to get in touch. We are happy to accommodate for military units and law enforcement departments. 

Do you accept Government Purchase Cards? 

Yes, we do. Please use the contact us form to get in touch with what you need and we will get you a quote. You will be able to pay by an electronic invoice. 

I want a product in a non-stocking color or pattern, is this possible?

Additional colorway and patterns are subject to minimum order quantities, Government restrictions, and R&D lead times. Please use the contact form for more details. 

How can I carry Saber Solutions products?

Please get in touch with us through the contact form. We'd be happy to discuss a future partnership.

What is your return policy?

If you receive a product with manufacturing or materials defects, send us an email. We will do everything we can to correct the situation. 

If you would prefer to refund or exchange the product please make sure that the item is unused, damage-free, with all tags and returned to us within (14) days. Please email us prior to sending the product back. Please expect to pay the shipping back to us and shipping of the new product.

What is your warranty policy?

All non-morale goods are covered by our limited lifetime warranty. If our product fails from a manufacturing or workmanship defect we will make it our priority that you are squared away. 

I own a product when you operated under Critical Precision. Will you still honor the warranty?

First off, thank you for supporting us since the beginning. Yes, all warranty for defects and workmanship will still be covered under Saber Solutions.  

Will you be stocking shirt designs from Critical Precision?

As of now we have no plans of stocking shirts again but this may change in the future.

Where can I learn about new product releases?

We are a big supporter of Soldier Systems Daily (soldiersystems.net) and they will break the news of critical product releases.

Follow us on Facebook and Instagram through the links below as well to see sneak peaks of what we are working on.